What your dog needs before their first day
Every dog who comes to us shares space with other dogs in our home. That shapes what we ask for. Two of these are Massachusetts law; the rest are ours, because a small group in a house needs a higher bar than a dog who mostly stays home.
Required before the first visit
And a Meet & Greet before the first paid day
This matters more to us than any vaccine on the list. Vaccines lower the odds of your dog getting sick. Meeting your dog first is how we make sure the group is right for them and they are right for the group. It is free, it is low pressure, and it is not optional.
What we recommend
When dogs get sick
Any place where dogs play together carries some risk of something going around. We would rather say that plainly than pretend otherwise.
We turn away dogs showing signs of illness, even when it is inconvenient and even when it is probably nothing. If something does get through, we tell every family whose dog may have been exposed, we follow veterinary guidance on how long a dog stays home, and we close if closing is what it takes.
You will never be charged a cancellation fee for a closure we called.
If your dog is coughing, sneezing, vomiting, has had diarrhea in the last day or so, or just seems off, keep them home and tell us. You will not be penalized for it.
It is the single most useful thing you can do for every other dog here.
Our full illness and exclusion policy is available any time. Just ask.
Questions?
The FAQ covers the ones we hear most, starting with the most common of all: my vet says my dog does not need all this. We would rather walk you through it than have you guess.